Privacy and Cookie Policy


Thank you for visiting our website, which has been developed and now runs in the frame of the research project “NESOI” funded by the Horizon 2020 program for Research and Innovation.

NESOI is being implemented by a consortium led by the Coordinator "SINLOC - SISTEMA INIZIATIVE LOCALI SPA" . More information about the consortium of NESOI can be found here . The website of NESOI is being managed and hosted by the Consortium partner “Centre for Research and Technology Hellas / Information Technologies Institute (CERTH/ITI)” , which is a non-profit research organization having its registered office in Thermi Thessaloniki at 6th km Charilaou-Thermi Road, 57001, Thessaloniki, Greece (acting as Data Controller).

This Privacy Policy is compliant with the General European Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data EU 2016/679 (hereafter ‘GDPR’) and aims to inform you about how NESOI collects and processes your personal information when you use and navigate through its website and NESOI platform.

By navigating and using this website, users/visitors acknowledge that they have read, understood, and unconditionally accepted this Privacy Policy.

Personal data collected and its use

When you wish to contact us, by filling out the online contact form available on the website, you provide us with your name and e-mail address. This data is required for communication reasons and purposes of a correct submission since it allows NESOI team to respond completely to your message/request.

When you express your interest in receiving the NESOI Newsletter, you provide us with your e-mail address and optionally, your first and last name. This information is necessary for the NESOI team in order to contact you with the NESOI Newsletter and to disseminate information about NESOI’s activities and results.

When you register with the NESOI Helpdesk account, you are required to provide your e-mail address and full name, and optionally your phone number, and time zone preference, and to create a strong password that is encrypted. This data collection is necessary for registration and proper account creation purposes in order to streamline support requests and better serve the user with a support ticket system.

When you register with the NESOI Platform, you will be required to provide us with your first and last name, email address, job title, user type (citizen, freelance expert, private/publicly owned company, or public sector Institution), the company name that you work for, potential administrator role of your company in consulting NESOI database, interests in investments in projects, funding of projects, or/and providing or finding technology solutions, and choose a strong password that is encrypted. This information is collected for registration purposes and for the proper provision of the platform’s services.

If you are a registered user of the NESOI Platform, you should edit your user profile by providing some mandatory personal information, i.e. first and last name, job title, country and region, the company you work for, and some optional data, such as phone/mobile number, self-introduction, LinkedIn or/and Twitter profile, and personal website. This personal data is necessary for NESOI platform to deliver its services (e.g. profile and smart matching, online collaboration space, e-learning, equity crowdfunding, etc.), share best practices and information, and offer its tools.

It is also noted that certain technical information that constitutes personal data may be automatically collected (i.e. through the browser software or the mobile device you use to access our website), such as the Internet Protocol address of your device [e.g. personal computer, laptop computer, tablet, smartphone, etc.], cookies information, etc. This technical information is necessary and used for the unhindered operation and appearance of the website. Thus, we are using data to optimize website functionality and performance and enhance user experience and satisfaction. Further details on the technologies used in our website can be found in the Cookie Policy that follows.

Lawful basis of data processing

One of the main data protection principles is the lawfulness of personal data processing. The processing of the personal data that you provide to us through the NESOI website and platform is based on your consent. Please note that you have the right to withdraw your consent at any time.

The aforementioned technical information that may be automatically collected by the NESOI website, such as the IP address of your computer and technical cookies, is necessary for the proper functionality of the website. However, the use of optional cookies relies only on your explicit consent. If you withdraw your consent, you will be unable to access certain areas or features of our website.

Sharing of personal information that we collect

The website of NESOI does not sell or lease the collected data to third parties. The collected personal data may be disclosed to third parties, if this is required for the fulfillment of legal obligations or is necessary for the fulfillment of the above data processing purposes, in compliance with the applicable legal framework. Such disclosure could be made to official government and supervising bodies, public authorities, and organizations, courts, third parties acting as data processors, or/and the Consortium Partners of NESOI.

Noted that recipients of the personal information collected through the website’s contact page and NESOI Newsletter registration form are also the Consortium Partners Sinloc, R2M, and Zabala. This data sharing is necessary for purposes of more effective communication and dissemination, e.g. for the NESOI team to promptly respond to your message/request and/or contact you to disseminate information about NESOI’s activities and results. Consortium Partners are required to maintain the confidentiality of your information and respect the protection of your personal data.

It is also highlighted that your data is not transferred outside the European Union (EU) or the European Economic Area (EEA).

Storage and deletion of personal information that we collect

Any personal information you provide us through the NESOI website is securely stored in a database on the NESOI’s website email server hosted by CERTH/ITI only for as long as necessary for us to comply with our contractual obligations to the funding authority of NESOI, and no longer than five (5) years from project’s completion.

Security of personal information that we collect

The personal data collected through the website are strictly confidential. NESOI’s website takes information security seriously and uses reasonable physical, electronic, and organizational procedures and measures to ensure an appropriate level of protection against the risks arising from processing, such as accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.

Your rights

You have a number of rights, which you can exercise at any time. In particular, you have the:

  • Right to be informed: You have the right to be informed about the collection and use of your personal information, including the purpose for which we are processing this information, the period that we will retain it and with whom we will share it.
  • Right of access: You have the right to ask from us to confirm whether we are processing personal information concerning you. Where that is the case, you can access your personal information that we are processing and relevant supplementary information.
  • Right to rectification: You have the right to request from us modifications to your personal information in case you believe that it is not up to date, complete or accurate.
  • Right to erasure (“right to be forgotten”): You have the right to ask us to erase your personal information that we are processing.
  • Right to restrict processing: You have the right to request from us to restrict the processing of your personal information, with a view to limiting the way that we use this information.
  • Right to data portability: You have the right to ask for your personal information to be provided back to you or transferred to a third party.
  • Right to object: You have the right to object to us processing your personal information at any time for reasons related to your particular situation.
  • Right not to be subject to a decision based solely on automated processing (including profiling), which produces legal effects concerning you or similarly significantly affects you.

To exercise your rights, please contact NESOI at Please keep in mind that you also have the right to lodge a complaint a supervisory authority (e.g. the Data Protection Authority within your region or country), should you wish so.

Third-Party Websites

Our website may contain links to or the ability for you to access third-party websites. We are not responsible for the privacy practices employed by those third parties, nor are we responsible for the information or content their websites contain. This Privacy Policy applies solely to information collected by us. We encourage you to read the privacy policies of any third parties before proceeding to use their websites.


We do not knowingly collect, use, or disclose information from children under the age of 16. If we learn that we have collected the personal information of a child under 16 we will take steps to delete the information as soon as possible. Please immediately contact us if you become aware that a child under 16 has provided us with personal information.

Cookie Policy

In order to ensure the proper and effective functioning of this website and to improve your navigation on it, we collect user identification data by using cookies.

What are cookies

Cookies are small text files with information, which are stored by the server of our website on your terminal device (computer, mobile phone, etc.) while navigating it. The website shall retrieve this information on each visit in order to provide relevant services and function more effectively.

Lawfulness of cookies use

The storage of information or acquisition of access to stored information in your terminal equipment is only permitted if you have given your consent upon clear and extensive information. An exception to the obligation to obtain consent shall be the case where cookies are technically necessary to make the connection to the website or to provide the Internet service. In case of optional cookies, you have the right to withdraw your consent at any time. Please note that if you withdraw your consent, you will be unable to access certain areas or features of our website. Please note that your consent is not required for cookies that are technically necessary.

Categories of cookies

  • Technical/necessary cookies: Cookies in this category are necessary for the proper and effective functioning of the website. They store information that allows your navigation and use of the website’s functions, as well as the maintenance of your preferences regarding the use of optional cookies. The use of mandatory cookies does not require your consent, since without them we cannot offer an effective functioning of the website.
  • Analysis/performance cookies: Cookies of this category are used to obtain statistics on audience measurement on the website in order only to improve its performance and content, provided that the visi-tor/user has already consented.

The information which may be collected by cookies and could be related to a specific visitor/user, is processed only for the following purposes:

Detailed Table of Cookies

Cookie Name Cookie Provider Provider Purpose Retention Period
_ga Analytics Google Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors. 1 year , 1 month and 4 days
_ga* Analytics Google Google Analytics sets this cookie to store and count page views. 1 year, 1 month and 4 days
_pk_ses Analytics Matomo Matomo Analytics uses this short-lived cookie to temporarily store data for the visit. 30 mins
_pk_id Analytics Matomo Matomo Analytics uses it to store a few details about the user such as the unique visitor ID. 1 year and 1 month
cookie-agreed Technical Drupal CMS Stores your cookie preferences (so you won’t be asked again) 3 months and 8 days
cookie-agreed-version Technical Drupal CMS Version of cookies compliance module. 3 months and 8 days
cookie-agreed-categories Technical Drupal CMS Stores your cookie preferences (so you won’t be asked again) 3 months and 8 days
io Technical Used as an identifier for live socket communication (for live chat, notifications, etc.) Session


How you disable cookies

You can easily disable cookies using your browser (Microsoft Edge, Internet Explorer, Mozilla Firefox, Google Chrome, Safari, and Opera). You can choose to disable cookies or to receive a notification each time a new cookie is sent to your computer. Please note that you can use the website seamlessly without the use of cookies, but you may not be able to access certain areas or features of our site.

Change of these policies

We reserve the right to update or change these Policies at any time. With that in mind, you should periodically check the Privacy & Cookies Policy.


For any question that may arise regarding these policies or exercise of your rights, you may contact NESOI at

Privacy and Cookie Policy | NESOI


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